• Call: +91 9431493746, 7352191391
  •   7542957567
  • Email: info@arthomepatna.com
  • Call on Skype

Art Home, Patna-Manufacturer of Studio Backgrounds and Backdrops | Madhubani Paintings | Landscape Paintings | Handicrafts.

Terms and Conditions

For International Orders:

  • Weight and Measurements are approximate and tentative. Two identical pieces of an item may not have the exact / similar weight, shape and color etc.
  • Because of grains in natural material like Wooden, Stone; actual items may be different from the pictures shown on website.
  • Design in the pattern may differ a little at the time of delivery as it's a hand crafted product.
  • In case of multiple orders for the same artwork, only the first confirmed order with payment will be considered. Unconfirmed orders or requests may be ignored.

PACKAGE:-

  • We packed small silk, canvas painting, make a roll & put in side P.V.C. pipe and taping with bubble wrapper, no problem for postage to deliver.
  • No frame of the painting is quite large, folding convenience Use the packet and put in plastic bag after the end all will be put in cartoon box.
  • Representative for different items according to the needs of different export packing as per international standards.

OUTER PACKING:-

According to the needs cartoon box or other.

Payment Options:

  • SWIFT Wire Transfers / Bank T/T - The most convenient way to transfer money. You can instruct your bankers to transfer the invoiced money in to our account using SWIFT Code.
  • Irrevocable and Confirmed L/C - Orders can be handled through Irrevocable L/C from internationally recognized banks also.
  • Payment: For all payment options except L/C, 100% advance along with confirmed order.
  • Banking:  State Bank of India | Bank of India

MINIMUM ODER QUANTITY:-

Minimum Order Quantity: 10 Piece/Pieces The more pieces you buy,better price we could offer. Although we haven't defined Minimum Order Quantity (MOQ) for any item to give a freehand to customers, but we expect and accept a wholesale quantity to supply the items.

SAMPLE

Regarding samples, we don't provide any sample for free. Samples are provided against 100 % advance payment and at special 'Sample Price' and shipping charges. 'Sample Price' differs from item to item.

SHIPPING

  • We will ship your item, after confirmation a payment by DHL, Gati,  post office or Other express courier services.  you may received  within 15th to 25th  working day's at your door. buyer have to pay shipping charges..
  • The packing, shipping and insurance cost is not mentioned in the listed price. Duties, taxes and levies at the buyer's end, if any, shall be borne by the buyer Please mention the delivery address in the communication. We will then send you the actual, packing, shipping and insurance amount for confirmation before the dispatch.
  • Art Home is not liable for any charges that may be levied at the destination ( eg., Local taxes, duties…) whether in India or overseas.
  • Shipping cost as per actual.
  • Insurance cost as per actual.
  • We will not be able to dispatch shipments to post box addresses as well there are some countries where there are restrictions on shipment imposed by the regulations of the respective destination countries. We will not be able to ship products to such countries.
  • We are not responsible in any delay, damage during transit of shipments.
  • At the time of placing order, customers need to provide details about all documents required except Invoice and Packing Details.
  • In case of delay in shipment pick up, customers are required to pay interest on remaining payment and rent for shipment storage.
  • We used to enter the information in website very carefully. But sometimes due to typing mistake, incorrect information can be entered at website. Therefore kindly confirm the information about the items, which you intend to order.
  • Please read our terms and conditions every time, while placing your order. We may revise our terms and conditions anytime without any prior notice or information.

RETURNS & REFUNDS:-

At arthomepatna.com, all sales are final unless the product is damaged when it reaches you. We will accept returned goods only when they are being processed for a refund due to shipping or handling damage.

If you have received a damaged product and need to send it back for a refund,

Please contact us at:

Mob: +919431493746, +917277859309
Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We will process your case individually.

In the unlikely event of you receiving a damaged product, we request you to kindly make note of the damage on the respective Air Way Bill which will be retained by the courier company with a copy for yourself. Also, appropriate remarks should be made on the delivery sheet of the courier personnel making the delivery.

Disputes, if any, would be subject to Patna jurisdiction only.

For Domestic Orders:

Weight and Measurements are approximate and tentative. Two identical pieces of an item may not have the exact / similar weight, shape and color etc.

Because of grains in natural material like Wooden, Stone; actual items may be different from the pictures shown on website.

Packaging: Standard Wholesale Packaging.

VAT will be applicable at the time of dispatching the goods as...

VAT @ 2% (against ‘C’ Form)

VAT @ 12.5% (against no ‘C’ Form)

No VAT (against ‘H’ Form)

Art Home is not liable for any charges that may be levied at the destination ( eg., Local taxes, duties…) whether in India or overseas.

Payment: All sales are against 100% payment in advance.

The dispatch will be done within 15 days of confirmed receipt of the full value of the shipment. Orders where payment is by cheque / demand draft will be shipped only after clearance of the same.

50% advance along with purchase order and balance against Proforma Invoice prior to dispatch.

Regarding samples, we don't provide any sample for free. Samples are provided against 100 % advance payment and at special 'Sample Price' and shipping charges. 'Sample Price' differs from item to item.

We are not responsible in any delay, damage during transit of shipments.

At the time of placing order, customers need to provide details about all documents required except Invoice and Packing Details.

In case of delay in shipment pick up, customers are required to pay interest on remaining payment and rent for shipment storage.

RETURNS & REFUNDS:-


If you want to return a painting or craft that you ordered, please contact us by telephone/mobile or email within 24 hours of receipt. The returned product should be in an undamaged condition and be sent in a reliable packing so that no damages are occurred in transit.

Please contact us at:

Mob: +919431493746, +917277859309
Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We will process your case individually.

Packing charge and shipping charge to cut and re-balance any picture or craft of your choice will be sent next.

Please note that the refunds are not made in cash.   

We used to enter the information in website very carefully. But sometimes due to typing mistake, incorrect information can be entered at website. Therefore kindly confirm the information about the items, which you intend to order.

Please read our terms and conditions every time, while placing your order. We may revise our terms and conditions anytime without any prior notice or information
Disputes, if any, would be subject to Patna jurisdiction only.

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